Shipping policy
We ship LIV from the Netherlands to addresses in the Netherlands and Belgium. Always with tracking.
Shipping costs
- Netherlands: €4.95. Free shipping on 2 or more.
- Belgium: €8.50. On 2 or more, you pay €3.95.
Mix and match: every model and every color counts. You always see the shipping costs in your cart and at checkout, before you pay.
How fast
- Processing time: 1–2 business days. That’s how long it takes us to pack your order and hand it to the carrier.
- Shipping time: 1–2 business days, in the Netherlands and in Belgium.
So you’ll have LIV within 2 to 4 business days of placing your order. Business days are Monday through Friday, excluding public holidays.
As soon as your package is on its way, you’ll get an email with your tracking code, so you know exactly when it’s coming.
Changing your address
Is your address wrong? Let us know as soon as possible at info@liv-safe.com. If your package hasn’t shipped yet, we’ll update it.
On its way
Until you’ve received your package, it’s our responsibility. If it arrives damaged or gets lost, email us. We’ll take care of it.